- All Orders directly from website and FB messenger are processed within 24 hours after you have successfully placed an order. The next day, it will be handed over to the courier.
- For COD= Once we received your order, we will then prepare your items for shipping to your desired delivery address. Please make sure you have provided a correct-valid address with landmarks to avoid any delays on receiving your order/package.Our 3rd Party courier is LAZADA.
- LBC pick up -in case your area is out of deliverable zone, we will text you to inform that order has been cancelled but we can still process it if you wish to pick up in your nearest LBC branch.
- Please be advised that shipping time takes 3-10 business days from the time we have handed it to the 3rd party courier.
- Once it is handed over to the courier, we can no longer cancel your order.
- FAILED DELIVERY ATTEMPTS
Our carriers will make a maximum of three attempts to deliver your package. However, after giving their best to send you your package, and still failed to deliver after the third attempt, the carrier will then determine that the package is undeliverable. Your order/package will be returned to us.